Care Certificate Standard 14: Handling of Information Online Course
Learners will benefit from our Care Certificate Standard 14: Handling Information Online Course because it covers the importance of handling information in health and social care.
You should share information within an organization or workplace when needed, in other words, need-to-know basis.
For example, with other workers involved in the individual?s care.
You should not share information with anybody else, even the person?s family or friends, especially without the individual?s permission.
For example, an individual may not want a friend to know about their health or if they have been unhappy.
It is also essential to protect private information from accidental viewing or hearing.
For example, if you met another worker and chatted about your work you should consider whether others would be able to hear or if a personal letter to an individual was left in a public place where other people could read it.
This course is ideal for all staff throughout the health and social care sector, in particular new starters and existing employees as a refresher.
Understanding their responsibilities when handling confidential information
Discuss ways of ensuring the security of information
Support others to handle information correctly.
30 – 60 Minutes